Shipping is one aspect of business that can make or break your customer service. Whoever delivers your package to the customer is an extension of your business. Nifty packing, professional labels and clean boxes are some of the things you can control. However, safe and timely delivery falls in the hands on a complete stranger but customers will still blame you for sloppiness of the shipping. So you need to choose a company that will not put you at loggerheads with your customers. Before settling on any Phoenix shipping services, you will need to consider the following factors.
Your first consideration should be the scope of services. The biggest attribute of any international courier company is to ship goods from one country to another. Besides, these firms also ensure that deliveries are made in good time and without delay. A courier company that offers meticulous services should always be given priority.
Customer service is also very important. This is not only how well the provider is treating you but also how well it will treat your customers. Remember that if your clients are not happy with your courier provider, they will also not be happy with you. In other words, your shipping company reflects directly upon your business.
Affordability is another important criterion that customers need to consider very seriously when choosing international shipper. Make sure that your courier does not charge hidden fees. You should also look for discounted container services. This will not only save you money but will also give you many choices. There is completely no need of overspending your hard earned money on cargo transportation if you can still get the same services elsewhere and at affordable prices by window shopping.
Relevant experience also matters a lot. There are very many modes of transporting commodities and no single company can master all of them. Because of this, you should ask your potential forwarder if they have experience with your type of shipment. This will ensure safe and efficient shipping. Do not hire a company that is in the startup process.
Your courier of choice should also have intimate knowledge of custom laws. Failure to comply with laws of a port may lead to delay in delivery or even cause your cargo to be seized by the port. At times this could also lead to hefty fines, unplanned warehouse fees as well as unhappy customers. All these troubles you can avoid by hiring a courier that is well conversant with the custom laws.
Anything drastic can happen during the shipping process. In such a case, you stand a chance of losing your entire cargo. In order to avoid incurring such huge loses, you should only work with insured companies. Ask your prospective provider for its certificate of insurance and confirm that it is valid. Do not just take the company word for it without actually seeing the certificate.
Remember that your mover carries the future of your company. As such, you should ensure that you choose only the best. Do not hire any fly by Night Company that you find on yellow pages without conducting thorough research about it.
Your first consideration should be the scope of services. The biggest attribute of any international courier company is to ship goods from one country to another. Besides, these firms also ensure that deliveries are made in good time and without delay. A courier company that offers meticulous services should always be given priority.
Customer service is also very important. This is not only how well the provider is treating you but also how well it will treat your customers. Remember that if your clients are not happy with your courier provider, they will also not be happy with you. In other words, your shipping company reflects directly upon your business.
Affordability is another important criterion that customers need to consider very seriously when choosing international shipper. Make sure that your courier does not charge hidden fees. You should also look for discounted container services. This will not only save you money but will also give you many choices. There is completely no need of overspending your hard earned money on cargo transportation if you can still get the same services elsewhere and at affordable prices by window shopping.
Relevant experience also matters a lot. There are very many modes of transporting commodities and no single company can master all of them. Because of this, you should ask your potential forwarder if they have experience with your type of shipment. This will ensure safe and efficient shipping. Do not hire a company that is in the startup process.
Your courier of choice should also have intimate knowledge of custom laws. Failure to comply with laws of a port may lead to delay in delivery or even cause your cargo to be seized by the port. At times this could also lead to hefty fines, unplanned warehouse fees as well as unhappy customers. All these troubles you can avoid by hiring a courier that is well conversant with the custom laws.
Anything drastic can happen during the shipping process. In such a case, you stand a chance of losing your entire cargo. In order to avoid incurring such huge loses, you should only work with insured companies. Ask your prospective provider for its certificate of insurance and confirm that it is valid. Do not just take the company word for it without actually seeing the certificate.
Remember that your mover carries the future of your company. As such, you should ensure that you choose only the best. Do not hire any fly by Night Company that you find on yellow pages without conducting thorough research about it.
